Coaching, Training and Project Management for Operations, Manufacturing, Supply Chain and IT
Examples of how we have supported customers in project delivery, operational development, quality improvement, training, and supply chain performance.
Challenge:
Customer needed structured leadership for a new fulfilment center, automation implementation, and operational ramp-up.
What we did:
Led project delivery across key workstreams, supported implementation planning, stakeholder coordination, and transition into operations, and continued with quality and operational improvement support after go-live.
Outcome:
Successful delivery and ramp-up with strong control, continuity, and support for optimization.
Challenge:
Customer needed support in freight pricing, contract negotiation, route optimization, internal logistics, outsourcing, and reporting.
What we did:
Supported logistics development, supplier dialogue, outsourcing-related work, complaint handling, and analytics for warehousing, labor, and transport costs.
Outcome:
Better visibility, stronger cost control, and practical support for logistics performance improvement
Challenge:
A multi-site organization needed to modernize backup practices, reduce operational risk, and create a more scalable and supportable backup environment.
What we did:
Supported program structuring, planning, stakeholder coordination, decision-making, and implementation governance across multiple workstreams. Helped bring clarity to scope, dependencies, priorities, and rollout planning.
Outcome:
A more structured modernization program with clearer governance, improved implementation control, and better readiness for long-term operational support.
Challenge:
The customer needed to reduce dependency on local infrastructure, evaluate site-specific requirements, and plan a practical transition path toward a more centralized and sustainable operating model.
What we did:
Supported transition planning, site-by-site assessment, decision-making, prioritization, and coordination between stakeholders. Helped identify where local solutions were still needed and where services could be centralized.
Outcome:
Improved visibility into site requirements, stronger decision support, and a more controlled path for reducing complexity and modernizing infrastructure.
Challenge:
A customer needed help defining requirements for a warehouse management solution and ensuring that implementation work supported business needs in practice.
What we did:
Supported requirement definition, project structure, stakeholder coordination, and implementation planning to connect system decisions with operational reality.
Outcome:
A clearer selection and implementation process, better alignment between system capabilities and operational needs, and improved readiness for deployment.
Challenge:
A customer needed to strengthen quality practices while building a more practical continuous improvement model linked to day-to-day operations.
What we did:
Supported quality management development, documentation, standardization, improvement routines, and the deployment of practical methods such as Daily Management, 5S, and Standard Work.
Outcome:
A stronger foundation for quality and improvement work, with clearer routines, more consistent practices, and better support for operational performance.
Challenge:
A customer needed support in vendor shortlisting, RFQ process, cost simulation, vendor selection, contract requirement build, transition planning, and ongoing cooperation management.
What we did:
Supported sourcing, comparison, negotiation, transition planning, and the creation of practical follow-up (KPI's) and cooperation models for outsourced operations.
Outcome:
Significant cost savings (>30% annual), reliable and always performing operating unit and a new partner our customer could trust.
Challenge:
A manufacturing environment needed a structured assessment of material flow across receiving, put-away, storage, picking, line feeding, consumption, inventory adjustments, and packaging. Key concerns included data integrity, BOM accuracy, revision control, inventory accuracy, process deviations, and cross-functional impacts.
What we did:
Conducted a practical current-state assessment through stakeholder interviews, onsite walkthroughs, and live observation of warehouse and material flow activities. The work focused on process and tool usage, data and information breakpoints, manual workarounds, physical layout constraints, replenishment loops, production interfaces, and gaps between documented and actual ways of working.
Outcome:
Created a clearer view of the as-is material flow, identified key pain points and development priorities, and supported the definition of short- and long-term improvement actions with an implementation roadmap and high-level cost-benefit perspective.
Attack the Process! helps organizations improve performance through practical training, coaching, project leadership, and operational development.
We combine continuous improvement, quality, supply chain, and project management expertise to help customers strengthen capability, eliminate waste, and deliver measurable results.
With more than 15 years of experience across organizations ranging from smaller businesses to billion-euro listed companies, we focus on what creates real value — and we attack the process, not the people.
We are a part of the
Reliable Partner network